Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
Where are Venezianico watches manufactured?
Our watches are designed in Venice and assembled using high-quality components, including premium Swiss or Japanese movements, ensuring the highest standards of mechanical precision.
Do you offer international shipping?
Yes, we ship our timepieces worldwide via express couriers. Shipping costs and delivery times vary depending on your location, which will be calculated at checkout.
What is the warranty period for a Venezianico watch?
Every Venezianico watch comes with a 2-year international warranty that covers any manufacturing defects from the date of purchase.
What is your return policy?
We offer a 14-day return policy. If you are not completely satisfied, you can return your unworn watch in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna for installment payments.
How should I maintain my automatic watch?
To ensure longevity, we recommend servicing your mechanical movement every 3 to 5 years and rinsing the watch with fresh water after exposure to salt water.